LIMITSLimits and usage

Can OpenAI Support reset my Codex limits?

Applies to: CODEXLast reviewed: Reviewed by Editor
TL;DR

No, Support doesn't do manual resets. If your usage count looks wrong or your limits didn't come back on time, open a ticket so they can look into it.

Full answer and how it works

OpenAI's Help Center says plainly that Support does not manually reset ChatGPT or Codex usage limits.

If your usage count is clearly wrong, or your limits still haven't come back after the time shown on your Usage page, open a ticket. Include the time, your time zone, the client, the model and a redacted screenshot.

Sources